Tuesday, October 15, 2013
Time Running Out for Obamacare Fixes
They have one month. If the officials running the new Affordable Care Act insurance exchanges cannot fix crippling computer glitches by then, the health law’s future could be imperiled, according to a former high-ranking health care official.
“By November—certainly the middle of November—the sites have to be able to handle major traffic for people to be able to set up accounts and purchase coverage,” says Joel Ario, who served as director of the Office of Health Insurance Exchanges at the U.S. Department of Health & Human Services (HHS) from August 2010 to September 2011.
Since the Oct. 1 launch of state-based insurance web sites where uninsured Americans can shop for new health coverage, the exchanges have been riddled with computer problems causing crashes and error messages. Administrators for both state-run exchanges and those being managed by the federal government have brushed off concerns that the glitches mean the health care law is fundamentally flawed. They point out that the open enrollment period that began this month lasts until March 31, 2014, and the earliest new coverage can begin is Jan. 1, 2014.
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